Visible damage
For cracked glass, an affected display, or damage around a camera, use the screen, back-glass, or camera guide. Explain whether touch, image quality, and normal use also changed.
Repair guidance
iPhone repair guides by problem and model.
Start with the symptom you can observe. Find your model below: each guide explains what information is useful, why similar symptoms can have different causes, and what the repair costs where it is listed.
Prices are the same at all five stores. Anything not listed is priced after a $75 diagnostic, before any work; most repairs carry a 30-day warranty.
What changed? Does it happen every time? Was there a drop or liquid exposure? Those details help frame an assessment.
Find your repair
Guides by problem and by iPhone model.
Each guide shows what the store checks and, where the repair is listed, its price. Prices are the same at all five stores.
Useful context
Three ways to choose a guide.
Device appearance, everyday behavior, and recent damage each provide different clues.
A change in behavior
Battery drain, intermittent charging, and blurred photographs can have several causes. Note when the issue began and whether it changes with a known working accessory or a different app.
A specific device or arrangement
Use model-specific iPhone guides when you know the model. For an iPad or a MacBook, use its own page: all five stores take both.
The next step
Use the guides to prepare, then ask.
The aim is a clearer conversation about the device, not instructions to open or modify it yourself.
Start my repair- 01
Record the symptoms
A short description is enough: screen lines, touch misses taps, charging disconnects, or camera will not focus. Include the model if you know it and any recent damage.
- 02
Protect what matters
If the device is usable, consider a current backup before an assessment. Tell the store when preserving data is your priority; do not assume a repair includes data recovery.
- 03
Discuss the scope
Ask what will be assessed and which options are available. Listed repairs keep their listed price; screen, battery and charging port repairs usually take 30–60 minutes.
Questions and answers
Before deciding what to do.
Where are the older blog articles?
Older articles have been consolidated into the relevant guides in this directory. Follow the guide for your symptom or model to find the current repair information.
Is this a do-it-yourself repair guide?
No. The guidance helps you describe a problem and prepare questions for a professional assessment. It does not provide device disassembly or component replacement instructions.
How much does a repair cost?
Screen, battery, charging port, back glass and camera lens prices are listed by iPhone model on the price page, and they are the same at all five stores. Anything else is priced after a $75 diagnostic, before any work starts.
Is there a warranty?
Most repairs carry a 30-day limited warranty and OLED screens carry 12 months. Water damage, LCD screens and parts you bring yourself are not covered.