Privacy and cookies

Updated October 17, 2026.

Your repair inquiry

We use the phone number and problem description you provide to handle your inquiry and contact you about that repair. You can add your name, a convenient store and visit information when those options are offered. Please do not enter your device passcode, payment details or other sensitive information in the problem description.

A necessary browser cookie can restore your saved request confirmation for up to two hours. Saving a repair request does not confirm an appointment. A booking is confirmed only when the appointment service accepts it.

Website analytics

We use Google Analytics to understand visits and completed repair requests, and Microsoft Clarity to understand interactions through recordings and heatmaps. Analytics starts by default for eligible visits. Analytics storage and recording features follow provider regional restrictions, browser privacy signals and your saved choice.

Our configuration disables advertising storage and personalization. We mask repair form fields in Clarity and exclude your phone number, name and problem description from analytics events. We restrict recording on addresses that may contain private information.

Use Privacy settings at the bottom of this page to turn analytics off for this browser or change your choice. Turning analytics off does not prevent you from sending a repair inquiry. It does not delete information already collected.

The providers explain their handling of data in Google’s partner-site privacy information and Microsoft’s privacy statement.

Questions

For questions about information you provided, contact info@ifixny.com or call 929-565-5505. Please do not send passcodes or payment details.