A spill or submersion
Water, a drink or rain reached the phone: the store checks the board, battery and connectors, not one part.
iPhone 11 water damage help · NYC
If an iPhone 11 got wet, stopped working after a spill, or behaves differently since, bring the whole phone to the store you plan to visit soon: liquid keeps corroding inside. The team opens and checks it for the diagnostic fee, then tells you what can be repaired and what it costs.
No exact model or diagnosis required to contact us. Confirm visiting options with your chosen store.

A phone that still turns on can be corroding inside. The team checks the board, battery, screen and ports, not one part.
Start with what you notice
The store confirms the repair after seeing the actual iPhone. The page helps you act without turning the first contact into a technical interview.
Water, a drink or rain reached the phone: the store checks the board, battery and connectors, not one part.
Charging, sound, display, camera or touch that changed after a spill points to where the liquid went; tell the store what you noticed.
You do not need to decide which component is responsible before asking the selected store for help.
Professional repair path
Liquid damage cases differ. The store checks the phone for the diagnostic fee ($75 standard or $99 advanced), then explains what can be repaired, what it costs and what is uncertain, without promising a recovery.
Find your storePick the store you plan to visit. Prices are the same at all five, and each store card has its address, hours and directions.
A short note about the exposure and what the iPhone does now is enough. Exact parts and technical diagnosis are optional.
The store assesses the device before discussing the possible repair path, timing, price, and uncertainty.
Repair pricing depends on your device model, the repair needed and the parts option you choose. After we assess your device, we’ll confirm the repair and total price with you before work begins. Any additional repair requires your approval.
Contact your chosen store for the current price for your model and repair. We’ll confirm the recommended work and total before you approve it.
View repair pricing informationMore repair context
The sections below cover repair questions, assessment and the next steps. Your chosen store confirms the recommended work and its terms before the repair begins.
Are you worried about a water damage device but don’t know what to do?
It’s simple, contact iPhone Repair Cafe.
We assess your iPhone 11 for water damage and explain the recommended repair before work begins.
We ensure your expansive device is in safe hands.
Tap or rainwater, tea, and coffee contain minerals like Magnesium and Calcium.
These minerals have the quality to conduct electrolysis.
Otherwise, these elements reach with power and start corroding different parts as the logic board.
Even though the iPhone 11 resists splashes, liquid that gets inside damages the logic board, screen, port and battery.
Bring the device to our store; we open it, check every part and tell you what can be repaired before any work.
iPhone Repair Cafe has hands-on experience dealing with liquid-damaged MacBooks, iPads, and iPhones.
We do not start an abrupt process.
Rather, we prefer to diagnose the problem.
We open the device and inspect every single component to check if the liquid is affecting them.
If the check finds no damage, you pay only the diagnostic.
If it has a fault, we tell you the price and the risks and start only when you agree.
A battery is non-removable, but we have ways to fix it.
Similarly, a screen and back glass are attached to other parts so we work cautiously.
Board repair: corrosion on the logic board is cleaned and repaired where possible; the store tells you after the check whether it is worth it.
Back up your iPhone before service whenever possible. If preserving your data is a priority, tell the store before the assessment so the technician can discuss the available options and risks with you.
Our technicians assess your iPhone, explain the recommended repair and discuss the available parts options with you.
We explain the replacement part options for your device and confirm your choice before the repair begins.
Repair time depends on the issue, the work required and parts availability. Your chosen store will confirm the expected turnaround after assessing your iPhone.
Five real NYC stores
Directions never require a form. Starting a repair opens the existing short request with this store already selected.
247 E 77th St
New York, NY 10075
Mon–Fri 10–7 · Sat 12–6 · Sun closed
1722 Kings Hwy
Brooklyn, NY 11229
Daily 10–7
347 5th Ave, 15th floor, Suite 1502
New York, NY 10016
Mon–Fri 10–6:45 · Sat 12–6 · Sun closed
8319 3rd Ave
Brooklyn, NY 11209
Mon–Fri 10–7 · Sat–Sun closed
6908 Bay Parkway
Brooklyn, NY 11204
Mon–Fri 10–7 · Sat–Sun 11–7
Before you visit
Yes. A simple description such as “got wet” or “not working after a spill” is enough to start. The store can assess the complete device in person.
No. The team inspects the phone first and tells you what is possible. Water damage repairs carry no warranty.
No. The request needs only your selected store, name, phone, and an optional short problem description.
It depends on what the liquid reached. The diagnostic is $75 standard or $99 advanced; after it the store tells you the repair price before any work. Water damage repairs carry no warranty.
No. The store gives you the time when it checks the phone; the inside has to be cleaned and dried before any part is replaced.
Walk-ins are welcome at all five stores during opening hours. Booking a time helps us plan your visit, and we’ll send you a reminder. A booked time reserves device check-in, not repair completion.