The glass is cracked or smashed
Small cracks spread with use and loose glass can cut, so it’s better to replace the screen early.
iPhone 12 Pro Max screen repair · NYC
If the glass is cracked or smashed, touch is unreliable, or the display has lines, marks, flicker, or no picture, bring in the complete iPhone. There are two screen types: OLED is what your iPhone 12 Pro Max came with; LCD costs less but looks and feels different. Both prices are listed below.
No exact model or diagnosis required to contact us. Confirm visiting options with your chosen store.

“Smashed screen,” “touch not working,” “display glitching,” or “blank” is enough to start. The store confirms the screen needs replacing, and you choose OLED or LCD.
Start with what you notice
The store confirms the repair after seeing the actual iPhone. The page helps you act without turning the first contact into a technical interview.
Small cracks spread with use and loose glass can cut, so it’s better to replace the screen early.
Missed taps or a dead area can come from the screen or from software; the store checks which.
Lines, marks or flicker: the store checks whether the display or its connection is at fault.
Professional repair path
The store checks the glass, touch and display, then confirms the replacement. You choose OLED or LCD; both prices are listed below, and most replacements take 30–60 minutes.
Find your storePick the store you plan to visit. Prices are the same at all five, and each store card has its address, hours and directions.
The team checks the glass, touch behavior, display, and surrounding device condition before recommending work.
Glass only or the whole display: the store tells you before starting, at the listed price.
Repair pricing depends on your device model, the repair needed and the parts option you choose. After we assess your device, we’ll confirm the repair and total price with you before work begins. Any additional repair requires your approval.
LCD
$129.00Tax additional. Parts and labor included for the service shown.
LCD screen repairs are not covered by a warranty.
Same price at all five stores.
Choose a storeOLED
$155.00Tax additional. Parts and labor included for the service shown.
OLED screens we supply and install have a 12-month limited warranty.
Same price at all five stores.
Choose a storePrices apply to the service and parts option shown. “From” prices are starting prices. Additional faults may require a different repair; we’ll confirm the total with you before any work begins.
Compare before you choose
Two screens fit the iPhone 12 Pro Max. On this model OLED costs $26 more than LCD. For that you keep the picture, the battery life and a warranty.
| OLED | LCD | |
|---|---|---|
| Price, parts and labor | $155 plus tax | $129 plus tax |
| Display type | The same type the iPhone 12 Pro Max came with | A different type, made to fit this model |
| Picture | Deep blacks and full brightness | Less contrast, so blacks look greyish |
| Thickness and touch | Same thickness and feel as before | Slightly thicker; touch can feel different |
| Battery use | As before | Uses more battery |
| Warranty | 12-month limited warranty | No warranty |
| Time in store | Usually 30–60 minutes | Usually 30–60 minutes |
| Seal | New adhesive seal | New adhesive seal |
| What Settings shows | New part installed, not genuine | New part installed, not genuine |
If a screen made by Apple matters to you, ask at the counter: we can fit one when it is available, quoted separately, with our standard 30-day warranty. After any screen replacement, Settings shows that a new part was installed; only an Apple-made screen is listed as genuine.
More repair context
The sections below cover repair questions, assessment and the next steps. Your chosen store confirms the recommended work and its terms before the repair begins.
When the screen of your iPhone Pro Max is broken or smashed, then you need service from the iPhone Repair Cafe.
Repair pricing depends on your device model, the repair needed and the parts option you choose. After we assess your device, we’ll confirm the repair and total price with you before work begins. Any additional repair requires your approval.
For more, you can also visit our store.
iPhone 12 Pro Max has a 6.7-inch Super Retina XDR OLED display with a resolution of 2778 by 1284 pixels.
A screen can break when a mobile slips from your hand.
It’s glass or a lens may have cracks.
Sometimes, water runs into internal parts and damages the LCD leaving marks on it.
We have also witnessed software issues when the application doesn’t open.
Though the process looks pretty simple, it has many technicalities that a non-techie cannot manage. So it’s better to take a reliable service like iPhone Repair Cafe.
A smashed display, a dead touch layer or a glitching picture: we replace the screen, OLED or LCD, usually in 30–60 minutes.
Our technicians assess your iPhone 12 Pro Max, explain the recommended repair and discuss the available parts options with you.
We also have a dedicated team for device refurbishing, software upgrades, and driver installation.
Board repair: if the problem is on the logic board rather than the screen, the store tells you after the check and quotes it separately.
Vast Repairs: We are a shop not only for smartphones but also for laptops, desktop computers, tablets, and gaming consoles.
Our team assesses Apple devices and explains the recommended repair before work begins.
Contact your chosen store to discuss the problem and request an estimate. If a diagnostic assessment is needed, the store will explain the diagnostic fee before proceeding.
Just submit the form online or contact us through your email address or the number given on our website.
We will be happy to assist you.
Five real NYC stores
Directions never require a form. Starting a repair opens the existing short request with this store already selected.
247 E 77th St
New York, NY 10075
Mon–Fri 10–7 · Sat 12–6 · Sun closed
1722 Kings Hwy
Brooklyn, NY 11229
Daily 10–7
347 5th Ave, 15th floor, Suite 1502
New York, NY 10016
Mon–Fri 10–6:45 · Sat 12–6 · Sun closed
8319 3rd Ave
Brooklyn, NY 11209
Mon–Fri 10–7 · Sat–Sun closed
6908 Bay Parkway
Brooklyn, NY 11204
Mon–Fri 10–7 · Sat–Sun 11–7
Before you visit
Cracked or smashed glass, unreliable touch, lines, marks, flicker, glitching, dark areas, or no picture are all useful starting symptoms. The store confirms the actual repair after assessing the iPhone.
No. The store identifies the iPhone when you bring it in.
No. The store checks the screen and the phone and tells you whether repair, replacement or another fix is needed. For a replacement you choose OLED, the type the iPhone 12 Pro Max came with, or LCD, which costs less.
Both prices are in the price list above: OLED, the type the iPhone 12 Pro Max came with, and LCD, which costs less but looks and feels different. They cover parts and labor, tax is extra, and they are the same at all five stores. OLED replacements carry a 12-month warranty.
Walk-ins are welcome at all five stores during opening hours. Booking a time helps us plan your visit, and we’ll send you a reminder. A booked time reserves device check-in, not repair completion.
Most screen replacements take 30–60 minutes. The store confirms the time when it checks the phone.
Only if the price matters more than the picture. LCD saves $26. On a 6.7-inch screen its greyer blacks are easy to notice, it uses more battery and it has no warranty, while OLED has 12 months.