Focus or image problems
Photos stay blurry or the camera hunts for focus: often a cracked lens cover or a failed camera module; the store tests which.
iPhone 13 Pro Max camera repair in NYC.
Blur, shaking, focus problems, a dark preview, or a cracked lens cover can point to different causes. Bring the iPhone 13 Pro Max to the store you plan to visit; the team tests all three rear cameras and tells you the price before any work.
No exact model or diagnosis required to contact us. Confirm visiting options with your chosen store.

“Won’t focus,” “blurry photos” or “cracked lens” is enough. The store checks whether it is the lens cover or the camera module.
Start with what you notice
The store confirms the repair after seeing the actual iPhone. The page helps you act without turning the first contact into a technical interview.
Photos stay blurry or the camera hunts for focus: often a cracked lens cover or a failed camera module; the store tests which.
A black preview or a camera app that closes can be the camera or the software; the store checks both.
A cracked lens cover lets dust onto the lens; it can be replaced on its own when the camera behind it is fine.
Professional repair path
The team tests the three rear cameras and the front camera, then tells you which repair you need and the price, before any work.
Find your storeA short note such as “will not focus” or “camera is black” is enough.
The store tests focus, zoom and the front camera on the phone itself.
The store tells you the price before starting.
Repair pricing depends on your device model, the repair needed and the parts option you choose. After we assess your device, we’ll confirm the repair and total price with you before work begins. Any additional repair requires your approval.
Contact your chosen store for the current price for your model and repair. We’ll confirm the recommended work and total before you approve it.
View repair pricing informationMore repair context
The sections below cover repair questions, assessment and the next steps. Your chosen store confirms the recommended work and its terms before the repair begins.
A cracked lens cover or a failed camera module spoils every photo; bring the iPhone 13 Pro Max to any of our five NYC stores.
Most other repairs have a 30-day limited warranty. This warranty does not cover repairs using customer-supplied parts or water-damaged devices.
Repair time depends on the issue, the work required and parts availability. Your chosen store will confirm the expected turnaround after assessing your iPhone.
The iPhone 13 Pro Max has three rear cameras and a front camera; the store tests all four.
Blurry pictures or a cracked lens cover spoil every photo, and dust gets onto the lens through the crack.
Sometimes the application does not open or the image looks distorted.
The sooner it is fixed, the less dust reaches the lens.
If your device may be covered by Apple or AppleCare, check your coverage and service options with Apple before choosing a repair provider.
The price depends on whether the lens cover or the camera module needs replacing; the store names it after the check and before any work.
Repair pricing depends on your device model, the repair needed and the parts option you choose. After we assess your device, we’ll confirm the repair and total price with you before work begins. Any additional repair requires your approval.
We also fix on the iPhone 13 Pro Max
The store tells you how long the repair takes when it checks the phone.
When the lens cover is cracked, it is replaced; when the camera itself has failed, the module is replaced.
Opening the phone yourself risks the screen or the logic board.
If your device may be covered by Apple or AppleCare, check your coverage and service options with Apple before choosing a repair provider.
So, it’s better to leave the work in the hands of professionals.
We explain the replacement part options for your device and confirm your choice before the repair begins.
Knowledgeable engineers: our stores have 15+ years of iPhone repair behind them, and they explain the options before you decide.
Contact your chosen store to discuss the problem and request an estimate. If a diagnostic assessment is needed, the store will explain the diagnostic fee before proceeding.
Contact your chosen store to discuss the problem and request an estimate. If a diagnostic assessment is needed, the store will explain the diagnostic fee before proceeding.
Five real NYC stores
Directions never require a form. Starting a repair opens the existing short request with this store already selected.
247 E 77th St
New York, NY 10075
Mon–Fri 10–7 · Sat 12–6 · Sun closed
1722 Kings Hwy
Brooklyn, NY 11229
Daily 10–7
347 5th Ave, 15th floor, Suite 1502
New York, NY 10016
Mon–Fri 10–6:45 · Sat 12–6 · Sun closed
8319 3rd Ave
Brooklyn, NY 11209
Mon–Fri 10–7 · Sat–Sun closed
6908 Bay Parkway
Brooklyn, NY 11204
Mon–Fri 10–7 · Sat–Sun 11–7
Before you visit
That is fine. The form does not require a model, and the store can identify the device when you arrive.
No. Similar symptoms can have different causes, so the store checks the device before confirming the work.
It depends on whether the lens cover or the camera module needs replacing; the store tells you the price before any work. A diagnostic is $75 standard or $99 advanced.
Yes, a 30-day limited warranty. It does not cover water damage or parts you bring yourself.
Yes. The stores repair cameras and lens covers on every iPhone model.
Walk-ins are welcome at all five stores during opening hours. Booking a time helps us plan your visit, and we’ll send you a reminder. A booked time reserves device check-in, not repair completion.