The glass is cracked or smashed
Small cracks spread with use and loose glass can cut, so it’s better to replace the screen early.
iPhone 13 screen repair · NYC
If cracks make the screen difficult to use, touch no longer responds, or the display stays blank, bring in the complete iPhone. There are two screen types: OLED is what your iPhone 13 came with; LCD costs less but looks and feels different. Both prices are listed below.
No exact model or diagnosis required to contact us. Confirm visiting options with your chosen store.

“Cracked,” “smashed,” “touch not working,” or “blank display” is enough to start. The store confirms the screen needs replacing, and you choose OLED or LCD.
Start with what you notice
The store confirms the repair after seeing the actual iPhone. The page helps you act without turning the first contact into a technical interview.
Small cracks spread with use and loose glass can cut, so it’s better to replace the screen early.
Missed taps or a dead area can come from the screen or from software; the store checks which.
Lines, flicker or a dark display: the store checks whether the display or its connection is at fault.
Professional repair path
The store checks the glass, touch and display, then confirms the replacement. You choose OLED or LCD; both prices are listed below, and most replacements take 30–60 minutes.
Find your storePick the store you plan to visit. Prices are the same at all five, and each store card has its address, hours and directions.
The team checks the glass, touch behavior, display, and surrounding device condition before recommending work.
Glass only or the whole display: the store tells you before starting, at the listed price.
Repair pricing depends on your device model, the repair needed and the parts option you choose. After we assess your device, we’ll confirm the repair and total price with you before work begins. Any additional repair requires your approval.
LCD
$129.00Tax additional. Parts and labor included for the service shown.
LCD screen repairs are not covered by a warranty.
Same price at all five stores.
Choose a storeOLED
$195.00Tax additional. Parts and labor included for the service shown.
OLED screens we supply and install have a 12-month limited warranty.
Same price at all five stores.
Choose a storePrices apply to the service and parts option shown. “From” prices are starting prices. Additional faults may require a different repair; we’ll confirm the total with you before any work begins.
More repair context
The sections below cover repair questions, assessment and the next steps. Your chosen store confirms the recommended work and its terms before the repair begins.
If cracks make it hard to tap the display, bring the iPhone 13 to any of our five NYC stores.
Your chosen store can assess your iPhone 13 screen and explain the recommended repair.
OLED iPhone screens we supply and install have a 12-month limited warranty. LCD screens and water-damaged devices are not covered.
Repair time depends on the issue, the work required and parts availability. Your chosen store will confirm the expected turnaround after assessing your iPhone.
A diagnostic assessment helps identify what is wrong with your device and determine the repair needed and its price. We explain the diagnostic fee before the assessment. You receive our findings and a repair estimate, and work begins only after you approve the repair and total price.
Walk-ins are welcome at all five stores during opening hours. Booking a time helps us plan your visit, and we’ll send you a reminder.
iPhone 13 has a 6.1-inch Super Retina XDR OLED display.
A screen protector helps, but it doesn’t stop every crack.
Despite taking many precautions, a display can easily be broken.
When a screen is smashed or has cracks that spread, it needs replacing: OLED or LCD, both priced above.
Attempting this repair yourself carries a risk of damaging your device. If your device may be covered by Apple or AppleCare, check your coverage and service options with Apple before choosing a repair provider.
Our technicians assess your iPhone, explain the recommended repair and discuss the available parts options with you.
First we check whether the screen or the software is at fault.
A blank display can come from water, a crack or the logic board, so we check before replacing the screen.
Then the store tells you the price and the time; most screen replacements take 30–60 minutes.
At your approval, we start fixing the device.
If the screen works but the phone misbehaves, the store checks the software before replacing anything.
Our technicians assess your iPhone, explain the recommended repair and discuss the available parts options with you.
We explain the replacement part options for your device and confirm your choice before the repair begins.
Any extra work the check finds is quoted before it starts.
OLED iPhone screens we supply and install have a 12-month limited warranty. LCD screens and water-damaged devices are not covered.
Repair time depends on the issue, the work required and parts availability. Your chosen store will confirm the expected turnaround after assessing your iPhone.
Repair time depends on the issue, the work required and parts availability. Your chosen store will confirm the expected turnaround after assessing your iPhone.
Most iPhone 13 screen replacements take 30–60 minutes; the store confirms the time when it checks the phone.
Contact your chosen store to discuss the problem and request an estimate. If a diagnostic assessment is needed, the store will explain the diagnostic fee before proceeding.
Contact your chosen store to discuss the problem and request an estimate. If a diagnostic assessment is needed, the store will explain the diagnostic fee before proceeding.
Five real NYC stores
Directions never require a form. Starting a repair opens the existing short request with this store already selected.
247 E 77th St
New York, NY 10075
Mon–Fri 10–7 · Sat 12–6 · Sun closed
1722 Kings Hwy
Brooklyn, NY 11229
Daily 10–7
347 5th Ave, 15th floor, Suite 1502
New York, NY 10016
Mon–Fri 10–6:45 · Sat 12–6 · Sun closed
8319 3rd Ave
Brooklyn, NY 11209
Mon–Fri 10–7 · Sat–Sun closed
6908 Bay Parkway
Brooklyn, NY 11204
Mon–Fri 10–7 · Sat–Sun 11–7
Before you visit
Cracked or smashed glass, unreliable touch, a blank display, lines, flicker, dark areas, or unusual color are all useful starting symptoms. The store confirms the actual repair after assessing the iPhone.
No. The store identifies the iPhone when you bring it in.
No. The store checks the screen and the phone and tells you whether repair, replacement or another fix is needed. For a replacement you choose OLED, the type the iPhone 13 came with, or LCD, which costs less.
Both prices are in the price list above: OLED, the type the iPhone 13 came with, and LCD, which costs less but looks and feels different. They cover parts and labor, tax is extra, and they are the same at all five stores. OLED replacements carry a 12-month warranty.
Most screen replacements take 30–60 minutes. The store confirms the time when it checks the phone.
Walk-ins are welcome at all five stores during opening hours. Booking a time helps us plan your visit, and we’ll send you a reminder. A booked time reserves device check-in, not repair completion.