Glass and frame condition
Describe where the screen is cracked or lifting and whether the surrounding frame appears bent. Avoid pressing on damaged glass. The condition around the screen can affect the work recommended after inspection.
iPhone 14 Pro · screen assessment
A cracked iPhone 14 Pro screen, an unreliable touch response, and an abnormal display do not necessarily point to the same work. Explain what changed and what still works so the store can assess the device rather than assume the repair from its appearance.
Confirm current assessment and repair options for your iPhone 14 Pro with the intended store. Price, parts availability, and timing need a device-specific answer.

Confirm iPhone 14 Pro rather than iPhone 14 or iPhone 14 Pro Max. Report whether the problem is visible glass damage, touch response, or the displayed image, including symptoms that occur only intermittently.
Useful context
Confirm iPhone 14 Pro rather than iPhone 14 or iPhone 14 Pro Max. Report whether the problem is visible glass damage, touch response, or the displayed image, including symptoms that occur only intermittently.
Describe where the screen is cracked or lifting and whether the surrounding frame appears bent. Avoid pressing on damaged glass. The condition around the screen can affect the work recommended after inspection.
Mention lines, dark areas, flicker, no picture, missed taps, or touches you did not make. Say whether these began after the same impact; visible glass damage does not establish their cause.
Tell the store about changes in calls, sound, cameras, charging, or unlocking too. Do not assume a screen repair will resolve separate symptoms from the same drop.
The next step
The model, its condition, and your priorities shape the assessment. A page about a symptom is not a diagnosis or a current quote.
Contact the right storeTell the store it is a iPhone 14 Pro if known. If you are unsure of the variant, describe the phone and problem instead of choosing a replacement part; model identification can be discussed with the team.
If the phone is usable, consider a current backup. Explain when retaining data is your priority. Ask whether the intended location can assess this model and whether an assessment fee applies.
Once the device is assessed, discuss the recommended scope, current price, timing, and any symptoms the proposed work may not address. Approve the work based on that answer, not a historical price or generic promise.
Repair pricing depends on your device model, the repair needed and the parts option you choose. After we assess your device, we’ll confirm the repair and total price with you before work begins. Any additional repair requires your approval.
LCD
$129.00Tax additional. Parts and labor included for the service shown.
LCD screen repairs are not covered by a warranty.
Same price at all five stores.
Choose a storeOLED
$199.00Tax additional. Parts and labor included for the service shown.
OLED screens we supply and install have a 12-month limited warranty.
Same price at all five stores.
Choose a storeOriginal
$479.00Tax additional. Parts and labor included for the service shown.
Original screens have a 30-day limited warranty.
Same price at all five stores.
Choose a storePrices apply to the service and parts option shown. “From” prices are starting prices. Additional faults may require a different repair; we’ll confirm the total with you before any work begins.
Questions and answers
Describe the image or touch behavior even when the glass looks intact. Lines, flicker, dark areas, or unreliable touch still require assessment and do not establish the cause by themselves.
No. Describe the image, touch, frame condition, and other affected functions. The device needs its own assessment before repair scope is confirmed.
No. Confirm current assessment and repair options with the intended store. Price and timing depend on the device, findings, proposed work, and availability.