Cracked or shattered rear glass
Small cracks spread with each drop, so it’s better to replace the glass before it shatters.
iPhone 11 back glass repair · NYC
If the rear glass is cracked, shattered or lifting, the iPhone 11 back glass price is listed below and is the same at all five NYC stores. Bring the complete iPhone: the team checks the camera, frame and charging port around the damage before confirming the work.
No exact model or diagnosis required to contact us. Confirm visiting options with your chosen store.

“Cracked back” or “shattered glass” is enough. The store checks the camera lenses and the frame around the damage before replacing the glass.
Start with what you notice
The store confirms the repair after seeing the actual iPhone. The page helps you act without turning the first contact into a technical interview.
Small cracks spread with each drop, so it’s better to replace the glass before it shatters.
Loose or sharp pieces can cut; cover them with tape and bring the phone in.
The visible back glass may not show everything the store should check on the complete device.
Professional repair path
If only the glass is broken, the listed back glass price applies. The store checks the phone first and tells you before any other work.
Find your storePick the store you plan to visit. Prices are the same at all five, and each store card has its address, hours and directions.
The team checks the rear glass, surrounding areas, and overall device condition before recommending work.
Glass only: the listed price. Anything else is quoted before work starts.
Repair pricing depends on your device model, the repair needed and the parts option you choose. After we assess your device, we’ll confirm the repair and total price with you before work begins. Any additional repair requires your approval.
Supplied back glass
$120.00Tax additional. Parts and labor included for the service shown.
Same price at all five stores.
Choose a storePrices apply to the service and parts option shown. “From” prices are starting prices. Additional faults may require a different repair; we’ll confirm the total with you before any work begins.
More repair context
The sections below cover repair questions, assessment and the next steps. Your chosen store confirms the recommended work and its terms before the repair begins.
A broken back glass is a severe issue as it may affect many other internal parts.
For iPhone 11 back glass repair, reach the iPhone Repair Cafe.
Repair pricing depends on your device model, the repair needed and the parts option you choose. After we assess your device, we’ll confirm the repair and total price with you before work begins. Any additional repair requires your approval. Repair time depends on the issue, the work required and parts availability. Your chosen store will confirm the expected turnaround after assessing your iPhone.
If you have any queries, then contact us through the form given on our website.
You can also call the store you plan to visit.
iPhone 11 has a glass back.
The original iPhone 11 device has an IP68 water- and dust-resistance rating; this is not a rating for the strength of its glass.
The back glass also gives the iPhone 11 its color, and a cracked back tends to get worse with each drop.
A slip from your hand is enough to crack it.
It may be cracked or shattered.
Apple tested iPhone 11 for water resistance at a maximum depth of 2 meters for up to 30 minutes under controlled laboratory conditions. Water resistance can decrease with wear.
So it’s best to fix the rear glass soon, before the damage reaches the camera, screen or port.
We understand your frustration with a broken rear glass.
We will diagnose the issue to check whether your device needs repair or replacement.
After diagnosis, we return to you with all the details.
As soon as you approve, we start fixing the device.
Ports, etc.
We can also help with data recovery and software problems.
Our technicians assess your iPhone, explain the recommended repair and discuss the available parts options with you. Ask your chosen store about iPhone 11, 11 Pro and 11 Pro Max back glass repair.
Repair pricing depends on your device model, the repair needed and the parts option you choose. After we assess your device, we’ll confirm the repair and total price with you before work begins. Any additional repair requires your approval.
Repair pricing depends on your device model, the repair needed and the parts option you choose.
After assessing your device, we confirm the repair and total price with you before work begins. Any additional repair requires your approval.
Convenient options: walk in during opening hours or book a time.
Choose any of our five NYC stores; the price is the same at each.
Five real NYC stores
Directions never require a form. Starting a repair opens the existing short request with this store already selected.
247 E 77th St
New York, NY 10075
Mon–Fri 10–7 · Sat 12–6 · Sun closed
1722 Kings Hwy
Brooklyn, NY 11229
Daily 10–7
347 5th Ave, 15th floor, Suite 1502
New York, NY 10016
Mon–Fri 10–6:45 · Sat 12–6 · Sun closed
8319 3rd Ave
Brooklyn, NY 11209
Mon–Fri 10–7 · Sat–Sun closed
6908 Bay Parkway
Brooklyn, NY 11204
Mon–Fri 10–7 · Sat–Sun 11–7
Before you visit
Cracked, smashed, shattered, loose, or missing rear-glass areas are all useful starting points. The store confirms the actual repair after assessing the complete iPhone.
No. The request does not require a model or diagnosis. The store can identify the iPhone when you arrive.
No. The store checks the glass, frame and camera and tells you whether repair, replacement or another fix is needed. If only the glass is broken, you pay the listed price.
The iPhone 11 back glass price is in the price list above. It covers parts and labor, tax is extra, and it is the same at all five stores. If the check finds other damage, the store tells you before doing more work.
Yes, a 30-day limited warranty. It does not cover water damage or parts you bring yourself.
No. Timing depends on what the in-person assessment finds and the repair path the selected store recommends.
Walk-ins are welcome at all five stores during opening hours. Booking a time helps us plan your visit, and we’ll send you a reminder. A booked time reserves device check-in, not repair completion.