Visible damage or no response
A hard impact, visible damage, or an iPhone that does not respond is enough reason to show the store the complete device.
iPhone 11 repair · NYC
If the iPhone 11 is cracked, will not turn on, will not charge, or simply is not working as expected, choose the NYC store you plan to visit. A short description is enough; the team can assess the complete device in person.
No exact model or diagnosis required to contact us. Confirm visiting options with your chosen store.

You do not need to select a component or diagnose the problem online. “Not working” is enough to start the request.
Start with what you notice
The store confirms the repair after seeing the actual iPhone. The page helps you act without turning the first contact into a technical interview.
A hard impact, visible damage, or an iPhone that does not respond is enough reason to show the store the complete device.
If the iPhone shuts down, drains unexpectedly, will not power up, or will not charge normally, describe what you notice and bring it in.
You can start even when the symptom is intermittent or you are not sure which part needs attention.
Professional repair path
Different problems can look alike. The selected store checks the actual device, then explains the appropriate repair path, timing, and price before the work moves forward.
Find your storeSelect one of five real NYC locations. Its address, hours, and Directions remain available without completing a form.
Your name and phone are enough to begin. Add a short problem description if useful; exact model details, parts, and diagnosis stay optional.
The store assesses the iPhone 11 and discusses the recommended work before you decide how to proceed.
Repair pricing depends on your device model, the repair needed and the parts option you choose. After we assess your device, we’ll confirm the repair and total price with you before work begins. Any additional repair requires your approval.
One lens cover
$75.00Tax additional. Parts and labor included for the service shown.
Same price at all five stores.
Choose a storeCleaning only
$69.00Tax additional. Parts and labor included for the service shown.
Same price at all five stores.
Choose a storeLCD
$99.00Tax additional. Parts and labor included for the service shown.
LCD screen repairs are not covered by a warranty.
Same price at all five stores.
Choose a storeSupplied battery
$99.00Tax additional. Parts and labor included for the service shown.
Same price at all five stores.
Choose a storeSupplied charging port
$120.00Tax additional. Parts and labor included for the service shown.
Same price at all five stores.
Choose a storeAll lens covers
$125.00Tax additional. Parts and labor included for the service shown.
Same price at all five stores.
Choose a storeSupplied back glass
$120.00Tax additional. Parts and labor included for the service shown.
Same price at all five stores.
Choose a storePrices apply to the service and parts option shown. “From” prices are starting prices. Additional faults may require a different repair; we’ll confirm the total with you before any work begins.
More repair context
The sections below cover repair questions, assessment and the next steps. Your chosen store confirms the recommended work and its terms before the repair begins.
Are you frustrated with your broken iPhone 11?
Don’t worry, the iPhone Repair Cafe is here for you.
We are an all-rounder iPhone 11 repair shop that has everything that tech users need.
OLED iPhone screens we supply and install have a 12-month limited warranty; most other repairs have a 30-day limited warranty. LCD screens and water-damaged devices are not covered. The 30-day warranty does not apply to repairs using customer-supplied parts.
A diagnostic assessment helps identify what is wrong with your device and determine the repair needed and its price. We explain the diagnostic fee before the assessment. You receive our findings and a repair estimate, and work begins only after you approve the repair and total price.
Don’t waste more time and visit our store today.
Walk-ins are welcome at all five stores during opening hours. Booking a time helps us plan your visit, and we’ll send you a reminder.
iPhone 11 has an A13 Bionic chip and a dual-camera system.
Despite being water and dust-resistant, it could be damaged by water.
Any accident may cause severe injury to the back glass, camera lens, screen, and battery.
In all such cases, you need to fix them from the iPhone Repair Cafe.
Software Upgrades, etc.
Contact your chosen store to discuss the problem and request an estimate. If a diagnostic assessment is needed, the store will explain the diagnostic fee before proceeding.
A lithium-ion 3110mAh battery is non-removable.
Battery capacity and performance decline as it chemically ages. Its lifespan depends on charge cycles, use and care, rather than a fixed number of years.
In any case, if there is accidentally damaged water then you need to fix it.
You can bring your device to the iPhone Repair Cafe.
iPhone 11 has a 6.1-inch Liquid Retina HD LCD display with a resolution of 1792 by 828 pixels.
A screen is the most fragile part as it can be damaged easily with the pressure of a heavy object.
Cracks that cover the screen need to be fixed.
Our technicians assess your iPhone, explain the recommended repair and discuss the available parts options with you.
Our engineers are trained enough to fix small nuts and bolts in a device.
Micro Soldering: Our team is highly expert in micro soldering techniques which are specially required in a water damage case.
We also have advanced tools to locate the problems and fix them.
Repair pricing depends on your device model, the repair needed and the parts option you choose. After we assess your device, we’ll confirm the repair and total price with you before work begins. Any additional repair requires your approval.
Our cost is based on damage as well as the model you are using.
A diagnostic assessment helps identify what is wrong with your device and determine the repair needed and its price. We explain the diagnostic fee before the assessment. You receive our findings and a repair estimate, and work begins only after you approve the repair and total price.
Afterwards, we will provide you with price estimates.
Multiple Restorations: We are providing restorations for MacBooks, iPads, iMacs, Mac Mini, and iPhones. We also fix the iPhone 11 Pr and Pro Max.
Five real NYC stores
Directions never require a form. Starting a repair opens the existing short request with this store already selected.
247 E 77th St
New York, NY 10075
Mon–Fri 10–7 · Sat 12–6 · Sun closed
1722 Kings Hwy
Brooklyn, NY 11229
Daily 10–7
347 5th Ave, 15th floor, Suite 1502
New York, NY 10016
Mon–Fri 10–6:45 · Sat 12–6 · Sun closed
8319 3rd Ave
Brooklyn, NY 11209
Mon–Fri 10–7 · Sat–Sun closed
6908 Bay Parkway
Brooklyn, NY 11204
Mon–Fri 10–7 · Sat–Sun 11–7
Before you visit
No. A short description such as “not charging,” “broken,” or simply “not working” is enough. The selected store can assess the complete device in person.
Bring in cracked, unresponsive, power, charging, battery, camera, sound, button, or other problems. You do not need to choose a repair category before visiting.
No. The first step needs only your selected store, name, phone, and an optional short problem description.
The selected store confirms the recommended work and price after assessing the actual iPhone. The website does not use one headline price for every condition.
No. Timing depends on what the in-person assessment finds and the repair path the selected store recommends.
Walk-ins are welcome at all five stores during opening hours. Booking a time helps us plan your visit, and we’ll send you a reminder. A booked time reserves device check-in, not repair completion.