The damaged area
Explain where the back is cracked, whether glass is missing, and whether the frame or camera area also appears damaged. Avoid handling loose glass or pressing on exposed areas.
iPhone 13 Pro Max · back glass assessment
iPhone 13 Pro Max back-glass damage: check the phone beyond the crack.
When the back of your iPhone 13 Pro Max is damaged, mention more than the crack. Camera behavior, charging, the surrounding frame, and other changes after the impact can matter to the assessment and the repair scope.
Confirm current assessment and repair options for your iPhone 13 Pro Max with the intended store. Price, parts availability, and timing need a device-specific answer.
iPhone 13 Pro Max is a distinct variant from iPhone 13 and iPhone 13 Pro. Confirm the full model name; do not choose a repair option from the generation number alone.
Useful context
What to report about your iPhone 13 Pro Max.
iPhone 13 Pro Max is a distinct variant from iPhone 13 and iPhone 13 Pro. Confirm the full model name; do not choose a repair option from the generation number alone.
Camera and charging changes
Mention blurry images, focus problems, or charging changes after the damage. Outer rear glass and camera cover glass are different areas; the symptoms need to be considered together without assuming the same repair.
The rest of the device
Report front-screen behavior, touch, sound, power, and any other change after impact. A cosmetic-looking crack does not prove the rest of the device is unaffected.
The next step
Choose the next step for this iPhone 13 Pro Max.
The model, its condition, and your priorities shape the assessment. A page about a symptom is not a diagnosis or a current quote.
Contact the right store- 01
Identify the device when you can
Tell the store it is a iPhone 13 Pro Max if known. If you are unsure of the variant, describe the phone and problem instead of choosing a replacement part; model identification can be discussed with the team.
- 02
Prepare your questions and data
If the phone is usable, consider a current backup. Explain when retaining data is your priority. Ask whether the intended location can assess this model and whether an assessment fee applies.
- 03
Agree on the actual work
Once the device is assessed, discuss the recommended scope, current price, timing, and any symptoms the proposed work may not address. Approve the work based on that answer, not a historical price or generic promise.
Clear pricing before your repair.
Repair pricing depends on your device model, the repair needed and the parts option you choose. After we assess your device, we’ll confirm the repair and total price with you before work begins. Any additional repair requires your approval.
iPhone 13 Pro Max
Back glass replacement
Supplied back glass
$145.00Tax additional. Parts and labor included for the service shown.
Same price at all five stores.
Choose a storePrices apply to the service and parts option shown. “From” prices are starting prices. Additional faults may require a different repair; we’ll confirm the total with you before any work begins.
Questions and answers
Before deciding what to do.
Why is the full Pro Max model name useful?
iPhone 13, iPhone 13 Pro, and iPhone 13 Pro Max are distinct devices. Confirming the variant helps the store check the appropriate assessment and available repair options for the phone you actually have.
Is rear glass damage the same as camera damage?
No. Describe the rear glass, camera area, and camera behavior separately. The assessment should determine which areas need work.
Are a price and completion time guaranteed for my iPhone 13 Pro Max?
No. Confirm current assessment and repair options with the intended store. Price and timing depend on the device, findings, proposed work, and availability.