Screen or touch problems
Cracked glass, lines or dead touch: the iPhone 13 takes an OLED or a lower-cost LCD screen, both priced below.
iPhone 13 repair · NYC
If the iPhone 13 is cracked, not charging, draining quickly, unresponsive, or simply not working as expected, choose the NYC store you plan to visit. A short symptom description is enough; the team can assess the complete device in person.
No exact model or diagnosis required to contact us. Confirm visiting options with your chosen store.

“It won’t turn on,” “the screen is broken” or just “not working” is enough. Screen, battery and charging port prices are listed below.
Start with what you notice
The store confirms the repair after seeing the actual iPhone. The page helps you act without turning the first contact into a technical interview.
Cracked glass, lines or dead touch: the iPhone 13 takes an OLED or a lower-cost LCD screen, both priced below.
Fast draining or random shutdowns are often the battery; not charging can be the port or the battery, and the store checks which.
Cameras, sound, buttons and back glass: describe what is wrong and the store finds the cause.
Professional repair path
The store starts with what you describe and what it finds on the phone. Listed repairs keep their listed price; anything else is quoted before work starts.
Find your storePick the store you plan to visit. Prices are the same at all five, and each store card has its address, hours and directions.
Say what happens in your own words; you don’t need to name a part.
Screen, battery and charging port repairs usually take 30–60 minutes; the store confirms the time when it checks the phone.
Repair pricing depends on your device model, the repair needed and the parts option you choose. After we assess your device, we’ll confirm the repair and total price with you before work begins. Any additional repair requires your approval.
One lens cover
$75.00Tax additional. Parts and labor included for the service shown.
Same price at all five stores.
Choose a storeCleaning only
$69.00Tax additional. Parts and labor included for the service shown.
Same price at all five stores.
Choose a storeAll lens covers
$125.00Tax additional. Parts and labor included for the service shown.
Same price at all five stores.
Choose a storeLCD
$129.00Tax additional. Parts and labor included for the service shown.
LCD screen repairs are not covered by a warranty.
Same price at all five stores.
Choose a storeOLED
$195.00Tax additional. Parts and labor included for the service shown.
OLED screens we supply and install have a 12-month limited warranty.
Same price at all five stores.
Choose a storeSupplied back glass
$145.00Tax additional. Parts and labor included for the service shown.
Same price at all five stores.
Choose a storeSupplied battery
$120.00Tax additional. Parts and labor included for the service shown.
Same price at all five stores.
Choose a storeSupplied charging port
$150.00Tax additional. Parts and labor included for the service shown.
Same price at all five stores.
Choose a storePrices apply to the service and parts option shown. “From” prices are starting prices. Additional faults may require a different repair; we’ll confirm the total with you before any work begins.
Compare before you choose
Before you buy a new phone, compare it with fixing the iPhone 13 you have. Our side of the table is the price list; the other side is up to you.
| Repair at our store | Replace the phone | |
|---|---|---|
| What you pay | $69–$195 plus tax for the repairs in our price list; anything else is priced after the check | The price of another phone (see Apple’s site for today’s prices) |
| How long | Screen, battery or charging port: usually 30–60 minutes | Buying, delivery or a store trip, then setting up |
| Your photos and apps | A screen, battery or port repair normally doesn’t touch them, and we never reset a phone without asking | You move them yourself, from a backup or from the old phone if it still turns on |
| Warranty | 12 months on OLED screens, none on LCD screens, 30 days on other repairs; water damage isn’t covered | The new phone’s own warranty |
| What you keep | Your iPhone 13, its settings and the case you already have | A new phone; the old one can be sold, traded in or recycled |
Apple’s current iPhone prices ↗
More repair context
The sections below cover repair questions, assessment and the next steps. Your chosen store confirms the recommended work and its terms before the repair begins.
Do you have a broken iPhone 13 but do not know what to do?
This is not a time to worry but to act.
Repair pricing depends on your device model, the repair needed and the parts option you choose. After we assess your device, we’ll confirm the repair and total price with you before work begins. Any additional repair requires your approval. Repair time depends on the issue, the work required and parts availability. Your chosen store will confirm the expected turnaround after assessing your iPhone.
Our five NYC stores fix hardware failures and software glitches, with 15+ years of iPhone repair behind them.
Walk-ins are welcome at all five stores during opening hours. Booking a time helps us plan your visit, and we’ll send you a reminder.
iPhone 13 is one of the most applauded mobile phones for its features and quality.
The iPhone 13 family also includes the mini, Pro and Pro Max.
iPhone 13 has a 6.1-inch Super Retina XDR OLED display. Apple lists up to 19 hours of video playback; actual battery life depends on use and settings.
Even so, a drop can crack the screen or the back glass.
The iPhone 13 resists water, but liquid can still damage the screen, battery, port and logic board.
If your device may be covered by Apple or AppleCare, check your coverage and service options with Apple before choosing a repair provider.
Otherwise, the charges will be much higher.
For an independent repair with the price shown up front, contact iPhone Repair Cafe.
We also help with software problems when the phone itself is fine.
Below are iPhone 13 repair services to discuss with your chosen store. Our technicians assess your iPhone 13, explain the recommended repair and discuss the available parts options with you.
Back Glass acts as a protective shield for a mobile.
It is made of Corning, and is not easily breakable yet; it can crack easily when a device falls on the ground.
We explain the replacement part options for your device and confirm your choice before the repair begins.
iPhone 13 has a 6.1-inch Super Retina XDR OLED display.
Small or large cracks can make parts of the display stop responding to touch.
Sometimes the problem is software, and the store checks that before replacing the screen.
The iPhone 13 takes an OLED or a lower-cost LCD screen; both prices are listed above.
A phone that needs the charger all day may have a worn battery.
It can be the battery or the charging port; the store checks which one before replacing anything.
Battery capacity and performance decline as it chemically ages. Its lifespan depends on charge cycles, use and care, rather than a fixed number of years.
We explain the replacement part options for your device and confirm your choice before the repair begins.
Experienced technicians: our stores have 15+ years of iPhone repair behind them.
Our technicians assess your iPhone, explain the recommended repair and discuss the available parts options with you.
Fast service: screen, battery and charging port repairs usually take 30–60 minutes.
Repair time depends on the issue, the work required and parts availability. Your chosen store will confirm the expected turnaround after assessing your iPhone.
Repair time depends on the issue, the work required and parts availability. Your chosen store will confirm the expected turnaround after assessing your iPhone. Ask about the expected process for motherboard, screen or data recovery work.
OLED iPhone screens we supply and install have a 12-month limited warranty; most other repairs have a 30-day limited warranty. LCD screens and water-damaged devices are not covered. The 30-day warranty does not apply to repairs using customer-supplied parts.
Repair pricing depends on your device model, the repair needed and the parts option you choose. After we assess your device, we’ll confirm the repair and total price with you before work begins. Any additional repair requires your approval. Contact your chosen store to discuss the problem and request an estimate. If a diagnostic assessment is needed, the store will explain the diagnostic fee before proceeding.
A diagnostic assessment helps identify what is wrong with your device and determine the repair needed and its price. We explain the diagnostic fee before the assessment. You receive our findings and a repair estimate, and work begins only after you approve the repair and total price.
Contact your chosen store to discuss the problem and request an estimate. If a diagnostic assessment is needed, the store will explain the diagnostic fee before proceeding.
Five real NYC stores
Directions never require a form. Starting a repair opens the existing short request with this store already selected.
247 E 77th St
New York, NY 10075
Mon–Fri 10–7 · Sat 12–6 · Sun closed
1722 Kings Hwy
Brooklyn, NY 11229
Daily 10–7
347 5th Ave, 15th floor, Suite 1502
New York, NY 10016
Mon–Fri 10–6:45 · Sat 12–6 · Sun closed
8319 3rd Ave
Brooklyn, NY 11209
Mon–Fri 10–7 · Sat–Sun closed
6908 Bay Parkway
Brooklyn, NY 11204
Mon–Fri 10–7 · Sat–Sun 11–7
Before you visit
Yes. “Not working” is enough; the store checks the phone and tells you what is wrong.
Screens, batteries, charging ports, back glass, cameras, speakers, buttons and software problems. The store confirms the repair after checking the phone.
No. Your store, name and phone are enough; the problem description is optional.
Screen, battery, charging port and back glass prices for the iPhone 13 are in the price list above. They cover parts and labor, tax is extra, and they are the same at all five stores. Other faults get a price after the check; a diagnostic is $75 standard or $99 advanced.
Screen, battery and charging port repairs usually take 30–60 minutes. For other repairs the store gives you the time after it checks the phone.
Walk-ins are welcome at all five stores during opening hours. Booking a time helps us plan your visit, and we’ll send you a reminder. A booked time reserves device check-in, not repair completion.
Repair when the phone works apart from one fault you can name, such as the screen, battery or charging. Replace when you wanted a newer model anyway, or when the store’s check finds damage you don’t want to pay for. Either way the store gives you the price before any work.