Cracked outer camera glass
Mention the visible crack, any missing glass, and whether photographs changed after the damage. Avoid pressing on the area or putting tools near an exposed camera; we check the glass and the camera separately.
A camera problem needs more than a look at the glass.
On an iPhone 13, blurred images, unreliable focus, a camera that will not open, and cracked outer glass are different observations. Tell us which camera is affected; we test every camera on the phone and give you the price before any work starts.
This guide concerns iPhone 13. Mini, Pro, and Pro Max variants can have different camera hardware; mention the exact variant when known.

A cracked lens cover and a faulty camera are separate repairs. We test the camera behind the cover before quoting.
Useful context
Explain whether the issue affects the front camera, rear camera, photos, video, or a particular camera view. The pattern helps frame the assessment.
Mention the visible crack, any missing glass, and whether photographs changed after the damage. Avoid pressing on the area or putting tools near an exposed camera; we check the glass and the camera separately.
Describe whether the problem happens near or far away, in different camera views, or only in one app. An accessory obscuring the camera can affect an image, so take the case off first and check again.
Tell the store if a camera view is black, unavailable, or behaving differently after a drop. Mention other affected functions too. We test the other functions too and tell you before doing more work.
The next step
We test every camera on the phone, then confirm the repair and its price with you before work starts.
Start my repairIf safe to do so, note which camera view or app shows the issue and whether photos and video behave differently. Share the model variant if known and describe any recent impact or liquid exposure.
Explain both the visible condition and the image problem. You don’t need to know which part failed; the store checks the glass and the camera.
Discuss whether the proposed work addresses outer glass, the camera, or other findings, and what may remain unresolved. Confirm the device-specific price and timing before approving work.
Repair pricing depends on your device model, the repair needed and the parts option you choose. After we assess your device, we’ll confirm the repair and total price with you before work begins. Any additional repair requires your approval.
Contact your chosen store for the current price for your model and repair. We’ll confirm the recommended work and total before you approve it.
View repair pricing informationQuestions and answers
No. Outer glass damage and camera behavior are separate questions. We check both and tell you which one needs the repair.
If only the lens cover is cracked, the price for one lens cover or all of them is on our camera lens page. If the camera itself is faulty, the store tells you the price before doing that work.
Yes. Report blur, focus problems, unavailable views, or other image changes even when the outside looks intact. We test focus and each camera view to find the cause.
Yes, a 30-day limited warranty. Water damage is not covered.
No. This guide is for iPhone 13. Use the separate iPhone 13 Pro Max camera guide for that model and confirm your exact variant with the store.